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Customer Engagement

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Appointment Reminders

By emails, texts or voice messages, you can remind customers about their appointments and receive confirmations. These automatic reminders and confirmations ensure your customers remember their appointments – and show up!

Missed Appointment Notices

It happens. Customers miss their appointment for some reason. Send out a friendly reminder that they have missed their appointment. Give them the opportunity to reschedule. Yanzu can automatically send out a text, email or voice message to those customers.

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Annual Recalls

Get customers in more frequently with automatic recalls. Yanzu uses the actual recall date for a customer in your practice management software and automatically sends a recall email, phone call or text message.

Surveys & Google Reviews

Keep your customers happy! After each visit, send out our thank-you email, which includes a link to a satisfaction survey. You'll find out what your customers like most about your business – and what you can do to improve your services.

Based on your customers rating, you can redirect your customers to write a google review. More relevant reviews on Google will increase your ranking on search engines.

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The Result of Our Work

Whether you're collecting on overdue accounts, reminding customers or patients of appointments or simply spreading the word about new products or services, your success is directly tied to how many customers you're able to reach.

results
0.09% CTR
20% less CPA
272% ROI